Planning of working hours 

The starting points for the planning of working hours are customer behaviour and prediction of customer behaviour, the diverse knowhow of the employees and the company’s negotiation culture.

Companies compete with security of supply, timetables, price and quality. All of these factors can be affected through good planning of working hours. The work is organised according to the customers’ needs and holidays are scheduled at quieter times.   

It is a good idea to continuously keep the employees informed of the state of the order book so that they can consider different solutions and plan their work. Supervisors should encourage employees to give feedback and suggestions that can form a basis for decisions. Leaders that have an inclusive leadership style generally have committed employees, as every employee has the opportunity to participate in the decision-making. This is why productivity in these organisations is usually at a high level.

All local parties must know the Working Hours Act and the factors that make collective agreements possible.